Candeo Hotels Nagasaki Shinchi Chinatown

Great modern hotel. Lovely rooms. Helpful staff. Really nice onsen. Was great to have washing machines available .

The location is good, but most importantly the room is very spacious and comfortable. At the price point it is excellent value. Having reception near the top floor is interesting but makes a nice atmosphere and view for check-in and for breakfast. The elevator is very fast and smooth. I think it is the nicest hotel i stayed in on a 3 week trip and not even close to the most expensive. Staff are friendly and helpful. Close to tram stop.

Hospitality of a hotel is defined by the degree of how it's management provides for the guest. This includes administratively. On the train from Kagoshima, preparing for that day's check in, I look at my reservation in horror, as the checkin date was 2 days prior! Panic prevailed as this was a costly reservation and the hotel probably was full. Miraculously, CANDEO Hotel management understood the situation and generously allowed that now expired reservation to be used for two day w/o penalty. Of course some vacant rooms that day were fortunately available. In any event CANDEO Hotel saw beyond financial gain to provide genuine hospitality to us. The stay and quality of the hotel was superurb and the public and guestroom design excelled. As a retired design Architect who has worked on significant hotels internationally, I know quality and design excellence.

This is a very nice hotel, walkable from the station in 15-20 mins if you prefer to. Quiet, good-sized rooms and very clean. Comfortable bed and pillows. Very nice that you get replenished water when you get fresh towels. Lots of nearby konbini and restaurants, I chose to walk to the Peace Park but the tram stop is right there. Would recommend.

The location is fantastic - a short ride from the station, and a short walk to all the sights. We had a corner room - so fantastic views, and a really comfortable sofa bed arrangement for our son - a mattress and bedding to put on top of the long, wide window seat that could be packed underneath during the day. The highlight by far though is unlimited use of the 12th floor spa. Steam room, and indoor/outdoor pools for women; sauna, cold pool and hot indoor/outdoor for men. It’s closed between 11am and 3pm for cleaning - otherwise available to relax and revive you at any time of the day or night.